International Shipping

Click on the world map to find out about your shipping location

Pretty Love offers FREE standard international shipping on all orders over $150!  Orders that are under $150 will be charged at a flat rate shipping fee (see fees below).

Whilst the team at Pretty Love endeavours to get your order sent out in the allocated timeframes we cannot guarantee exact dates of delivery.  The information below is an estimation of when you may expect your parcel to arrive.

Pretty Love have entrusted Australia Post for all standard and express shipping for international orders.  The option for international express delivery is available upon finalising your purchase; you can select express international shipping for the additional rates which are listed below

Returns and exchanges
Shipping charges will be incurred when you send your return or exchange product back to Pretty Love
Please read our Return Policy for further information

Customs Duties and Taxes  

As you can appreciate we do what we can to avoid Custom duties and taxes on international orders.  However, if an international consignment(s) attract custom duties or taxes, you are required to pay all duties and taxes on your order.

To determine if your order will attract custom duties and taxes, please use the duty calculator here

Pretty Love ships all over the world, if you have any questions regarding international shipping we would love to hear from you [email protected]

Express Shipping  

In the event that you have not received your express parcel within 5-10 business days we can only assume it is delayed due to customs.  Please note that we cannot be held responsible for any delays made by the Couriers and or Customs.


  • Pretty Love does not take into account delays that are caused by payment authorisation
  • Pretty Love intends to dispatch your pretty purchase within 24 hours, with the exception of high volume periods, which may cause a delay of 48 hours
  • All delivery timeframes are to be used as a guide only
  • Parcels that are held up in Customs are out of our control, therefore we will not be held responsible for any delays
  • Pretty Love does not accept responsibility for any loss or damage to goods which occurs in transit